Performance Management

To maximize organizational success, companies must motivate individuals and groups toward a common goal. I believe that a solid performance management system must be a dynamic and adaptable process that cascades throughout the organization, from the C-suite, to the individual employee. Since performance management is one of the most challenging areas of responsibility in the field of human resources, a good system must be well-conceived and implemented. Ultimately, the success of the performance management system can also determine the success of the organization.

It is important to note that no "silver bullet" exists that can be used as a solution to maximizing employee performance. What we do know is that a performance management system that balances the goals of the organization with the abilities and characteristics of its workforce will have the greatest chance of success.

When you partner with me to develop your performance management system, I'll help you ensure that your system:

  • supports your organizational strategy
  • identifies key performance objectives
  • relates to all other HR systems
  • maintains compliance with applicable legislation
  • increases the accuracy of the performance appraisal data
  • fosters dialogue between managers and employees
  • encourages employee development

Ultimately, performance management is a continuous process that involves four basic steps:

  1. Planning – I'll help you define what is important to your organization, what needs to be done, and suggest the approach that should be taken
  2. Action – next, I'll assist in developing the day-to-day activities and development steps that need to be taken to accomplish the plan
  3. Monitoring – I'll coach your managers and leaders to track the actions necessary to achieving continuous improvement
  4. Review – I'll help you design the formal assessment and feedback system that will deliver the results of employees' efforts

Performance management requires that everyone in your organization shares responsibility for its success. My role in the process is to serve as your strategic partner in accomplishing the desired outcomes of the performance management system. Please contact me today to schedule an assessment of the effectiveness of your existing performance management system.


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September 22, 2010  - "Creating Line of Sight" Pittsburgh Human Resources Association, Pittsburgh, PA

September 23, 2010 - "Training & Developing Employees" Centre County Chamber, State College, PA

September 27, 2010  - "Creating Line of Sight" PA SHRM Annual Conference, State College, PA

September 29, 2010  - "Managing Generations" PAMIC Financial Management Conference, Mechanicsburg, PA

October 11, 2010 - "Creating Line of Sight" MD SHRM Annual Conference, Baltimore, MD

October 15, 2010 - "Strategic Succession Planning"
DE Valley HR Summit, Valley Forge, PA

October 26, 2010  - "Creating Line of Sight"
Central PA H/R Professionals, Harrisburg, PA

October 27, 2010 - "Creating Line of Sight"
Buffalo/Niagara HR Association, Buffalo, NY

November 1, 2010 - "Creating Line of Sight"
Garden State Council SHRM Annual Conference, Long Branch, NJ

November 3, 2010
- "Strategic Succession Planning" Delaware SHRM Annual Conference, Newark, DE

January 20, 2011 - "Creating Line of Sight" Wellspan EAP, York, PA

February 8, 2011
- "Strategic Succession Planning" Lancaster County HR Association, Lancaster, PA

March 17, 2011 - "Creating Line of Sight" Cumberland Valley MD SHRM, Hagerstown, MD

Address: P.O. Box 161, Conestoga, PA 17516
Phone: (717)314-3680 :: Email: ed@edkrow.com