Creating Line of Sight

In a recent study, researchers found that one of the key obstacles to successfully executing a business strategy was the lack of ownership of the strategy or execution plans by key employees. Creating a line of sight between employees and the business strategy is a key driver of employee engagement. Line of sight simply means employees know and believe in the business strategy, AND they're committed to contributing to it and know exactly what they need to do to help achieve it.

I can help your organization achieve line of sight through the following four step approach:

  1. Developing & Validating Your Core Message
    First, I help you design a communication plan that will drive employee understanding of the business strategy and the reasons behind it. Focus groups are a great way to test the message and give employees a say in how they'd like to hear the message conveyed.

  2. Defining Leadership's Role
    Our next step is helping senior managers understand their role in the process, and helping them bring the strategy to life for their employees.

  3. Devising an Interactive Approach
    During this step I assist your management team, in cooperation with key line employees, in establishing processes that support, and a reward system that reinforces, the importance of the business strategy.

  4. Measuring Success
    To prove the value of helping employees connect to the business, it is critical to establish clear outcomes and measures for success at the outset. I'll help you develop a few critical metrics that can be measured over time and will definitively determine the success of the business strategy.

By using this collaborative approach to developing messages that are meaningful and consistent, educating leaders on their role in the process, continuing reinforcement of messages through leadership actions and organizational initiatives, and measuring success, I believe you CAN win the hearts, minds and hands of your employees as they HELP YOU achieve business success. Contact me today to get started on aligning your employees to your business strategy!


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March 9, 2010 - "Creating Line of Sight" DE SHRM, Newark, DE

March 10, 2010 - "Creating Line of Sight" Vistage Regional Meeting, Harrisburg, PA

March 18, 2010 - "Creating Line of Sight" Howard County SHRM, Columbia, MD

March 31, 2010 - "Creating Line of Sight" Hanover, PA SHRM

April 14, 2010 - "Social Networking" Lancaster, PA HR Association

April 22, 2010 - "Moving into Supervision" Centre County Chamber, State College, PA

May 6, 2010 - "Creating Line of Sight" Tri-State SHRM, Voorhees, NJ

May 13, 2010 - "Legal Concerns of Supervision" Centre County Chamber, State College, PA

June 24, 2010 - "Supervisory Communications" Centre County Chamber, State College, PA

July 22, 2010 - "Creating a Positive Work Environment" Centre County Chamber, State College, PA

August 19, 2010 - "Building Work Teams" Centre County Chamber, State College, PA

September 23, 2010 - "Training & Developing Employees" Centre County Chamber, State College, PA

March 17, 2011 - "Creating Line of Sight" Cumberland Valley, MD SHRM

Address: P.O. Box 161, Conestoga, PA 17516
Phone: (717)314-3680 :: Email: ed@edkrow.com